Facilities & Service

1-Hour Room Service

Please dial 0 to place your order. Should you require special meal arrangements, our Executive Chef will be pleased to discuss your tastes or dietary requirements. Kindly contact your room service for assistance.

2-Church Service

Please contact our reception if you need any church service.

3-Computer

Laptop can be rented from reception, please contact reception for more information.

4-Credit Cards

Visa Master kind of Credit Card is accepted in our hotel.

5-Currency Exchange The Currency Exchange rates are displayed at the front desk.

6-Doctor

If you would like to see a doctor, please contact your on-call valet by dialing 0.

7-Drinking Water

Tap water in your room is potable and meets World Health Organization standards. However, should you prefer bottled water; it is available in your Mini-bar. Two bottles of drinking water on the table are provided daily free of charge with our compliments.

8-E-mail

Should you wish to send or receive an e-mail, please contact our receptionist by dialing 0. The hotel’s e-mail address is info@goldennouravilla.comThis e-mail address is being protected from spambots. You need JavaScript enabled to view it 18-Emergency In the event of an emergency, please dial 0 for immediate assistance.

9-Fax

The fax service is available at the Business Center.

10-Internet Cafe – Wireless connection

24-hour at your service for free Internet - Wireless Internet Connection (Broadband Connection) Wireless Internet connection is available to all of our rooms, if you wish your laptop or computer to connect to our wireless Internet connection, please inform our reception so that we can provide setting information and arrange appropriate room for your convenient.

11-Laundry and Pressing

Items that are sent in before 10:00 am will be returned to you by 06:30 pm on the same day. Laundry bags and lists are located inside your wardrobe.

12-Massages

You can find many types of massage like foot massage, body massage, oil Massage and traditional Khmer massage by calling to reception.

13-Mode of Settlement

Most of major Credit Cards are accepted. Please contact our reception if you need to make other arrangements.

14-Photocopy

A photocopy service is available in our business center.

15-Postage Stamps

You can purchase stamps at the front desk. For any further information, please contact our reception.

16-Privacy - (Do Not Disturb)

You can switch on the “Do Not Disturb” sign from your night table next to your bed or at the door itself.

17-Safety Deposit Box

The individual safety deposit box with the personal pin code is located in the closet in your room. Larger boxes are also available at the Front Desk.

18-Taxi

For your traveling convenience, our hotel provides many kinds of vehicles for transportation services. Please contact our reception to meet your requirements.

19-Telephone / Facsimile

You can make local and international calls directly from your room telephone, which offers one independent line. For details on usage and any further information, please contact your operator by dialing 0.

Visitors

For security reasons, all visitors must register at the front desk before allow to enter the room.

Wake-Up Calls

Should you prefer an alarm clock to wake you up, please call our reception by dialing 0. You can also set up the alarm clock by using the Remote Console on the desk in the room.